Legal Disclaimer / Privacy policy

General information on the service provider

For the purposes of the provisions set forth in Law 34/2002, of 11 July on Services of the Information Society and E-commerce (hereinafter, the "LSSICE") the user (hereinafter, the "USER") who accesses this website with the domain "" ( hereinafter, the WEB) is made known the following GENERAL INFORMATION ON THE SERVICE PROVIDERS:

The current general conditions regulate the access and use of the WEB which is property of the company "CALZADOS HERGAR S.A", whose identification and contact details are the following:

  • Registered name: "CALZADOS HERGAR S.A", (hereinafter, HERGAR).
  • Registered address: 4 Industria Avenue. 26580 Arnedo (La Rioja-Spain).
  • Tax identification number: A-26011775
  • Tel: +34 941 38 35 00 / Fax: +34 941 383737
  • Email address:
  • Listed in the Companies Registry of La Rioja. Volume 221 Gral L.155, Section 3, Sheet 203, Page 2.361, Inscrip.1

"RED ARROW S.L" provides the online shopping service for the retail sale of the products of the Callaghan and Gorila registered brands through the WEB. Its identification and contact details are the following:

  • Registered name: RED ARROW S.L, (hereinafter "RED ARROW").
  • Registered address: 4 Industria Avenue. 26580 Arnedo – La Rioja (Spain ).
  • Tax identification number: B-26426338.
  • Tel: +34 941 380297
  • Email address:
  • Listed in the Companies Registry of La Rioja Volume 660, Sheet 170, Page LO-11814.

Similarly, Hergar informs the User about the following terms and conditions:

1.- General conditions of use of the Web

The contents, commercial activities and services provided through the Web are subject to the terms and conditions provided in this Legal Disclaimer/ Privacy policy ( hereinafter, the DISCLAIMER) and they comply with the current Spanish legislation, especially with the above mentioned LSSICE and the General Data Protection Regulation (EU) 2016/679, ( hereinafter, the GDPR).

Consequently, any person who accesses and uses the WEB will be considered a USER. From the moment the USER accesses the WEB it will imply their full acceptance of the terms and conditions stated in this DISCLAIMER.

The access to the Web as well as any request for information are completely free of charge.

The online shopping service provided by Red Arrow is regulated by the current conditions as well as by the Online Shopping Terms and Conditions which the Customer can consult prior to the purchase of any product just by clicking on the link "Online shopping Terms and Conditions" in the domain

In case of any inconsistency between the general conditions of use of the Web and the Online Shopping Terms and Conditions, the Online Shopping Terms and Conditions will prevail.

All prices on this website are shown in Euros and they are subject to the Online Shopping Terms and Conditions.

2.- Privacy Policy

The USER who wishes to provide their personal details through any of the forms available on the Web must be over 18 years old.

Pursuant to the RGPD, the User is hereby informed that the data obtained through these forms will be incorporated in a file duly registered in the General Data Protection Registry, whose responsible and recipient is HERGAR.

The purpose of the above mentioned file is to answer the USER's requests for information or work as well as to deliver commercial information about the services provided by HERGAR.

In order to complete correctly the above mentioned requests, the fields marked with an asterisk (*) are mandatory. If these fields are not filled in, the USER will not have access to the services provided by HERGAR.

The personal data provided by the USER will be transferred to RED ARROW; it will also be transferred to Calzados H20 S.L with registered office in Raposal nº30, 26580 Arnedo/La Rioja CIF: B26055459 and to Market Shoes S.L with registered office in Poligono Planarresano nº53, 26580 Arnedo/La Rioja CIF. B26157826. HERGAR will treat it with maximum confidentiality and will comply with the security standards established in the current regulations.

The User can exercise their right of access, rectification, limitation of treatment, suppression, portability and opposition to the processing of your personal data as well as revocation of consent under the terms set out by the current regulations by sending a written notice to HERGAR, by email or post.

3.- Commercial email policy

In accordance to the LSSICE, HERGAR does not carry out spamming. Therefore, Hergar does not send commercial emails unless they have been previously requested or authorized by the USER. Consequently, in the "contact "form that can be found in the WEB, the User has the possibility to give their express consent to receive in the future commercial information about the products and services provided by HERGAR.

This consent might be revoked by the USER at any time by sending a written notice to the HERGAR's email or postal address.

Similarly, the User that happens to be also a client of HERGAR is made aware that in accordance to the LSSICE his email address could be used to send him commercial emails without prior consent, provided that they refer to similar services to those initially contracted.

Nevertheless, if the USER/client does not wish to receive this kind of commercial emails he can prevent it by following the same procedure outlined in the previous paragraph.

4.- Intellectual and industrial property

All distinctive symbols, brands, commercial names, logos, design, contents and elements (graphics, video, audio..) and, in general, all information accessible from his WEB are exclusive property of HERGAR and they are protected by the intellectual and industrial property laws. Consequently, HERGAR does not authorize the adaptation, alteration and creation of material, content or information contained in this WEB neither HERGAR authorize their use for any commercial purpose. The use of the WEB is authorized for personal use only.

However, the USER is allowed to make links to the WEB as long as the holder's identity remains clear, as long as it complies with existing legislation and provided that the pages or websites through which  the link is made do not conflict with morality, public order, good manners and they respect the principles of nondiscrimination, human dignity, the protection of youth and children and in general, all other principles and values set forth in Article 8 of the LSSICE.

Hergar reserves the right to request the USER the removal of the links to the Web at any time or under any circumstances.

The USER is hereby informed that the WEB uses cookies for the sole purpose of storing certain USER's data and not having to request it constantly. The browser stores the cookies or small data files on a temporary basis on the hard disk of the customer's computer which will be deleted from the computer when terminating the browser session and in any case, they will expire after 30 minutes. Three types of cookies are used:

1- Cookies strictly necessary for the provision of certain services expressly requested by the user: if the cookies are deactivated, the user will not be able to correctly receive our contents and services.

2- Analytical cookies (to monitor and statistical analyse the users´ behaviour), advertising cookies ( for the management of the advertising spaces based on criteria such as the frequency in which the ads are displayed) and behavioral cookies ( to manage the advertising spaces according to the specific user´s profile): if these cookies are deactivated, the website may continue to opérate without prejudice to the information collected by these cookies on the use of our website and the success of the advertisements shown therein allow to improve our services and to get income that allows us to offer many contents for free.

3- Third party Cookies
Cookie: Salesforce DMP
Categoría: Behavioral advertising
Information: Device, operating system, browser, pages visited, events on pages
Purpose: To customize the advertising campaigns and show ads that match the preferences of the users.
OPT-OUT: To make use of the OPT-OUT right, visit

The information obtained throught these cookies, referred to the user´s equipment may be combined with the user´s personal data only if the user has registered in the website.

Hergar is no responsible for the content and veracity of the privacy policies of third parties included in this cookie policy.

The websites that might be accessed by using the links or hyperlinks contained in the WEB are not the property of HERGAR. Therefore, it will be under the USER responsibility to access those websites, their contents and their conditions of use.

We use proprietary and third party cookies to improve your experience and our services, analizing the browsing in our website. If you continue browsing, we shall consider that you accept their use. For more information see our Cookies Policy.